As it has been for almost a year in New License Purchase, we have introduced the new licensing model also to updates (sometimes referred to as renewal) of existing licenses.
New Licensing Model
Per-user based licensing of all modules
More user options are now available
25, 100, 200, 500, 1000, 2000 and Unlimited
Mail Server, WebMail and FTP are treated as any other module
The same amount of users across all modules is required
- Good news for existing customers
Item prices are significantly lower
More flexible licensing for small and growing businesses
Migration Tool is now free of charge
No extra fee for crossgrade to full-featured Mail Server engine
Special discount if you use Sychronization feature
Existing License Modification
See main menu - New Purchase - Existing License Modification of IceWarp website. From the UI perspective, there's new wizard which offers great flexibility of license modification. Several modification types can be performed in one place, without the hassle of multiple XML exports.
Update License
Here you can check which modules you wish to update. Update of each module will add 365 days of maintenance to its Expiration period.
Add New Modules
Here you can add any module as new, or change its type from DEMO to LIVE. All prices will reflect selected amount of users which can be changed using the dropdown menu.
Change User Counts
Upgrade to higher user count is always a paid option.
Downgrade to lower user count brings no benefit or compensation, except when you are updating license or adding a module, i.e. when you save money by choosing lower amount of users- this can be done directly in Update license or Add new modules option, however the amount selected here will affect these price as well, if any modules were added/updated.
You can anytime revert to the original user count shown at the top, no crossgrade fee will be applied.
Synchronize Expirations
All modules added later to the license have different expiration than the rest and license update doesn't help to remedy the inconsistency. Usually it leads to problems with upgrades to the latest version or AV and AS updates suddenly not processing.
To avoid having to update the license multiple times a year, this feature will synchronize the expiration periods of all modules to the highest period found (after you perform all the modifications above).
A special discount applies.
Users
Number of accounts created on the server, i.e. accounts of 'physical' users + 'special' accounts which don't necessarily correspond to a real person, e.g. mailing lists, groups, remote accounts, etc. It's especially important to determine the number of accounts you need to cover when migrating from Unlimited server licenses. Basically these are all the items found under.
Original user count
The highest number of users you have on the license you are updating. Prices of all modules will be calculated as if you have them licensed for this amount of users, without any upgrade fee.
E.g. if you had Anti-Virus Unlimited and Anti-Spam 100 users, you will be quoted update price of Anti-Spam Unlimited and get all modules Unlimited with no additional upgrade fee.
Expiration
Days of Maintenance, see Renewal period column in Help - Licenses screen of Administration Console. Licenses with expired Maintenance will be updated to 365 days, for unexpired there's limit of 730 days. When Maintenance expires, the software will continue to run, you will only lose the benefits of Maintenance as below.
Maintenance
* Free Upgrades to the latest version of all components
* minor upgrades and hot-fixes
* subscription to Anti-Spam AutoUpdate technology
* subscription to Anti-Virus AutoUpdate technology
* support package
